Shipping policy
DELIVERY TIME
- Processing (Manufacturing) Time: 10-15 days (Monday-Saturday) after the order is placed.
- Shipping Time: Depends on the country of delivery destination.
- The table below shows the average shipping times for the past 15 Business days. With a few exceptions, we can ensure that your order arrives at the following times. Data is for reference only, and the exact delivery time varies by region.
| Country / Region | Estimated Shipping Time |
|---|---|
| Pakistan | 4 – 7 business days |
| United States (USA) | 7 – 14 business days |
| United Kingdom (UK) | 7 – 14 business days |
| United Arab Emirates (UAE) | 5 – 10 business days |
| Europe (EU Countries) | 10 – 18 business days |
| Canada | 10 – 18 business days |
| Australia & New Zealand | 7 – 14 business days |
| Middle East (Other) | 7 – 14 business days |
| Asia (India, Singapore, etc.) | 10 – 20 business days |
| Africa | 14 – 25 business days |
| Rest of the World | 14 – 28 business days |
Note: Delivery times are estimated and may vary due to customs processing, holidays, or courier delays.
Customs, Duties & Taxes
Please note that ARTSAY is not responsible for any customs duties, tariffs, taxes, or additional charges imposed by your local government. These fees are the responsibility of the customer and must be paid at the time of delivery. We recommend checking with your local customs office for more information before placing your order.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details so you can follow your package until it arrives at your doorstep.
International Fulfillment & Shipping ARTSAY LIMITED is a United Kingdom registered company. Our garments are designed, produced, and fulfilled through our manufacturing operations in Pakistan.
All orders are shipped directly from our production facility in Pakistan to customers worldwide. This allows us to maintain strict quality control and deliver our made-to-order garments efficiently.
Shipping Partner
Our shipping partner is Sky Net Worldwide Express
Tracking Link : https://www.snwwe.com/pk-en
Tracking Number : Tracking number is the 12 digits provided after shipment on customer email.
Delayed or Lost Packages
While we do our best to ensure timely delivery, ARTSAY is not liable for shipping delays caused by customs, courier services, or unforeseen circumstances.